What is Quality of Life? Pain Is Only Part of the Story
By Michelle Nichols, MS, HonCAHP, CGRS | Animal Hospice Coach, Educator, Mentor, and Certified Grief Recovery Specialist, AHELP Founder
Every September, we mark Pain Awareness Month, a time set aside for both people and pets. It's an important conversation, and one I'm glad to see growing. Pain in animals is often missed, undertreated, or mistaken for "just getting old."
Over the years, I've also noticed something that concerns me. When families ask how their pet is doing, the conversation often narrows to a single question: Is my pet in pain?
If the answer seems to be no, many of us breathe a sigh of relief and assume our pet's quality of life must be good.
Pain matters enormously. It's still only part of the story.
In my "tail" today, I'll walk you through:
- Why pain can be so hard to recognize in our pets
- What quality of life really asks of us, beyond comfort alone
- Why patterns tell us more than any single hard day
- A new tool we're building to help families see the whole picture
First, you can rest assured: "A help" is on the way, so you don't have to carry this alone.
Pain Doesn’t Always Look Like Pain
Our pets are remarkably good at hiding discomfort. It's an old survival instinct, and it means that by the time pain is obvious to us, it may have been present for a while.
Pain also doesn't always show up where we expect it. We tend to look for limping or crying out. Just as often, pain shows up as a change in behavior: a dog who stops jumping onto the couch, a cat who suddenly avoids the litter box, a pet who flinches when you touch a particular spot, or who pulls away when held.
A Pet Hospice “Tail”: Jupiter
Consider Juniper, a 15-year-old tabby cat who purred louder than ever through her last few weeks. Her family took it as a sign she was content. It was only when they mentioned it to their veterinarian that they learned cats sometimes purr to soothe themselves when they're hurting or unwell. Juniper's purr was real, and so was her discomfort. Her family was grateful they asked.
💡 Care Tip: You don't need to become an expert to notice pain, but a few trusted tools can help you know what to look for. The Colorado State University Veterinary Teaching Hospital offers a Canine Pain Scale and a Feline Pain Scale, and the Feline Grimace Scale shows how pain can appear in a cat's face.
One important note: the CSU scales were designed for veterinary teams to score acute pain in the hospital, such as after surgery or an injury. Chronic pain, the kind that comes with arthritis, cancer, or other long-term illness, often looks quieter and builds slowly over weeks or months. That's why these scales are best used as a visual guide to what pain can look like, not as a score to track at home.
Keep in mind, too, that the "no pain" drawings on these scales often show a bright, bouncy adult dog or cat. A senior pet, or one nearing the end of life, may naturally look quieter, slower, and less enthusiastic, even on a comfortable day. Compare your pet to their own usual self as they are now, not to the picture on the page. Look for changes in posture, facial expression, and how your pet responds to touch. If you notice something new, share it with your veterinary team. Pain is very often treatable, and your observations help them treat it well.
Quality of Life Asks a Bigger Question
Here's where the misconception comes in. Managing pain well is essential, and it can make a tremendous difference in how your pet feels. Even so, a pet who is comfortable is not automatically a pet who is living well.
Photo caption: Learning to use a harness to move around more comfortably can improve their quality of life. Senior dog and pet caregiver outside on the lawn. Caregiver lifting slightly on the harness to help the dog along.
My colleague and our Medical Director, Dr. Amir Shanan, DVM, CHPV®, has spent decades helping families think about this. He reminds us that changes in a pet's physical comfort and function are important warning signs, but they aren't reliable measures of how much a pet is actually suffering. Suffering, in his view, is something deeper: a sense of helplessness, hopelessness, and emotional distress.
He also offers a hopeful truth. Animals are remarkably resilient. Even with illness, aging, or disability, most pets continue to find meaning in their lives as long as they can do two things:
- Connect with their family
- Engage with the world around them, noticing, caring, and having opinions about what's happening
When a pet can still greet you, still seek you out, and still take an interest in their surroundings, they're telling you something important about their quality of life, even on days their body isn't cooperating.
A Pet Hospice “Tail”: Bugle
Think of “Bugle the Beagle” who has arthritis at 13-years-old. Once his new pain medication kicked in, he stopped limping, and his family was relieved. A few weeks later, his mom realized something else had changed. Bugle no longer met her at the door. He'd stopped nosing the treat drawer, stopped barking at the mail carrier, and spent most of the day alone in the back bedroom. He wasn't in pain. He was, quietly, withdrawing. That was the conversation they needed to have next with their veterinarian.
💡 Care Tip: Alongside "Is my pet comfortable?", try asking two more questions each day: "Did my pet seek connection with us today?" and "Did they show interest in the world around them?" Your answers can tell you as much about their quality of life as any physical sign.
Patterns, Not Scores
When I work with families, I often share a phrase we use in our coaching: we look at patterns, not scores. One rough hour doesn't define the whole day. One hard day doesn't define the whole week. What matters is the trend, and trends take a little time to see.
You may have come across quality-of-life scales that add up numbers across several categories, with a cut-off score suggesting it may be time to consider euthanasia. These scales were created with care, and many families have found them a helpful place to start. A single total, however, can't hold everything. Two pets with the same score may be living very different lives. A number can't tell you whether today's dip will pass, or what matters most to your pet and your family.
As Dr. Shanan puts it, changes in quality of life are warning signs that invite us into the decision-making process. They don't answer the what, when, and why of an end-of-life decision on their own. That's why our approach has no cut-off score. Instead of letting a number decide, it helps you watch the trend over time, alongside your veterinary team, so your observations support the conversation rather than end it.
That's also why a fuller look at quality of life considers three areas together:
- Physical: comfort, mobility, breathing, and body posture. For example, difficulty rising, stiffness, restlessness, or frequent repositioning.
- Social: how your pet relates to you and their world. For example, not greeting you in the usual way, avoiding rooms they used to enjoy, or losing interest in walks and play.
- Emotional: your pet's inner well-being. For example, new fear or anxiety in everyday situations, nighttime pacing, confusion, hiding, or refusing treatments they once accepted.
Other Things to Think About
Social and emotional well-being can be harder to put into words than physical comfort. If you'd like to watch these areas more closely, consider these questions:
7 Changes that may signal your pet is struggling
- Is nighttime more difficult? For example, pacing, panting, or being unable to rest.
- Is your pet isolating or hiding?
- Is your pet restless or more anxious?
- Has your pet's vocal behavior changed?
- Is your pet less interested in going about their daily routine?
- Does your pet seem to be asking for something, but you can't tell what?
- Is your pet making treatments or medications difficult, or refusing them completely?
4 Signs your pet is still connected and engaged
- Does your pet still enjoy their normal play activities?
- Do they still enjoy their usual interactions with you, and with the other people and pets important to them?
- Do they seem alert, rather than confused or apathetic?
- Do they still dislike the same things, like the mail carrier or other pets walking through their territory?
That last one may surprise you. A pet who still has opinions, even grumpy ones, is still engaged with their world.
For each area, a simple daily check-in can help you notice what's shifting:
- Good: your pet seems like their usual self. He greeted me at the door and settled comfortably for his nap.
- Okay: you notice a change, but your pet is coping and bounces back. She was slower on the stairs but still came up to bed with us.
- Bad: a clear change that's affecting their day and doesn't pass. He hid in the closet most of the afternoon and didn't want to be touched.
A single "Bad" mark isn't a verdict. It's an invitation to pay closer attention and to reach out to your veterinary team if something concerns you. Over days and weeks, these small observations form a picture that helps you, and everyone caring for your pet, make decisions from clarity rather than in a single hard moment.
💡 Care Tip: Try checking in at about the same time each day, and keep it brief. This is meant to be a gentle moment of noticing, not one more chore. If a check-in ever starts to feel like a clipboard between you and your pet, it's okay to set it down and simply be together.
Something New Is Coming
Helping families see the whole picture of their pet's quality of life is something we care deeply about at the AHELP Project. Together with Dr. Shanan, we're developing a Quality of Life Assessment System, a simple, step-by-step way to track your pet's physical, social, and emotional well-being over time and share what you're seeing with your veterinary team.
It isn't available quite yet, and we want to get it right. If you'd like to be among the first to hear when it's ready, you can sign up for our newsletter below (if you haven't already).
What I Hope You Take From This
If you're caring for an ill or aging pet right now, here's what I most want you to carry with you:
- Pain matters, and it's often hidden. Watch for changes in behavior, not only obvious signs, and share what you notice with your veterinary team.
- Comfort is not the whole picture. A pet who isn't in pain may still be struggling socially or emotionally. Quality of life asks whether your pet can still connect and engage.
- Look for patterns, not single moments. One hard day doesn't tell the whole story. The trend over time does.
You know your pet best. No scale or journal replaces your instincts. The right tools simply help you trust them.
If this post spoke to you, I'd be grateful if you'd share it with another pet parent who's wondering how their animal companion is really doing. Sometimes a single new question is all it takes to see our pets more clearly.
With you on this journey, Michelle
🐾❤️👣🌈
( The family stories in this post are composites drawn from years of walking alongside caregivers. Names and details have been changed. Blog post banner: Michelle Nichols blog post, What is Quality of Life? Pain Is Only Part of the Story, photo of senior dog enjoying the sun as laying down in the wet sand at the beach. You can test their emotional well-being by taking them on outings and giving them the chance to interact with their environment. )
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About the Author: Michelle NicholsAs an Animal Hospice Coach and Educator—a Pet Hospice Partner—I have the privilege of supporting families through one of life’s most sacred and challenging passages: accompanying a beloved dog or cat in their final chapter. My goal is to offer not only practical guidance but also emotional support and a deeper way to relate to this time—not just as an ending, but as a meaningful, even healing experience. With 30 years of combined experience in human and pet-related grief counseling, I continually refine my skills to serve pet parents best and to help prepare the next generation of pet hospice leaders through education and mentorship. My virtual door is always open. Reach me at [email protected]. |
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